Find answers to common questions

What are the return conditions?

Return conditions can be found in Return Conditions.

How long does delivery take?

Delivery, including within Slovakia, takes 1 to 2 business days. For personal pickup, please message our Instagram with your order number. We ship orders the same or next day.

Do you deliver worldwide?

Currently, we only deliver to Slovakia and the Czech Republic. For deliveries outside of these countries, please contact us.

Can I track my order?

Yes, after payment, you will receive a tracking code via email, which you can use to track your order.

What payment methods do you accept?

We accept all types of payments including Apple Pay, Google Pay, VISA, Mastercard, bank transfer and cash in person. Cash on delivery is not possible.